1. The offer
Self-serve is $799 once. Assisted setup is $2,499 total, once, including the software. Prices are in USD, plus applicable tax. The checkout total is shown before you pay. There is no recurring Wieman OS fee in either edition.
Initial sales are limited to U.S. businesses. Provide the actual U.S. business/use location requested in Stripe checkout; do not supply a forwarding address to bypass this restriction. This is a digital license and nothing is physically shipped.
Payment verification grants access to the source release and setup workspace. This is software for deployment into your own accounts, not a fully managed hosted service. Review the setup requirements before purchase.
Assisted setup is itemized as $799 software download + $1,700 optional setup help. The software is also available on its own at the Self-serve price. Setup help is an optional, separately priced service; buying it does not change the software license.
2. Your license
After payment, Wieman Systems grants you a non-exclusive license to use and modify the delivered Wieman OS version for one business and one operator. You may maintain a production installation, private development/staging copies, and backups for that business. This license does not expire merely because the support or updates period ends.
You may not resell, sublicense, publicly distribute, share the source with other businesses, or offer the software itself as a competing hosted service. A contractor may help you maintain your private installation under confidentiality, without receiving a separate right to reuse it. Third-party components remain subject to their own included licenses. You retain ownership of your business data; Wieman Systems retains ownership of its software.
3. Updates and support
Your purchase includes access to product updates actually released during the 12 months after purchase. No particular new feature, release frequency, or compatibility with every future provider change is promised. You choose when to install updates and are responsible for backups and testing. Keep a local copy of your delivered release.
Self-serve includes installation email support for 30 calendar days from purchase for the supported setup documented in your release. Contact caleb@wiemansystems.com from your purchase email. Support is asynchronous, not a 24/7 service or guaranteed response-time agreement. Custom code, data migrations, ongoing administration, third-party outages, and training outside the setup guide are not included.
Assisted setup adds two 60-minute remote sessions, help with up to three supported integrations, and 14 days of setup follow-through after the sessions. Schedule by email after purchase. Account creation, billing approval, credentials, and required third-party consent remain your responsibility. Extra sessions or custom work require a separate agreed scope and price.
4. Refunds
Email us from your purchase address within 14 calendar days of payment to request a full refund of the Wieman OS purchase price. This applies to both editions, including any setup sessions already used during that window. Provider charges are not paid to us and cannot be refunded by us. Your statutory rights are not limited by this policy.
When a full refund is issued, your Wieman OS license and new-download access end; stop using and delete your software copies after exporting your own data. A payment dispute may temporarily suspend new downloads while it is resolved. We do not remotely delete your customer-hosted database or installations.
5. Separate services and safe use
You contract directly with your hosting, database, domain, AI, and integration providers and pay their fees. Their terms, outages, rate limits, policies, and approvals apply independently. You control who has access to your infrastructure. Set budgets and alerts; connect only accounts you are authorized to use.
AI output can be wrong. Review generated content, proposed changes, and external actions before relying on them. The software is not professional financial, legal, or medical advice, and is not sold as a regulated-data compliance solution. Do not use the shared demo for private business or personal information.
6. Expectations and contact
We do not promise revenue, profit, a particular amount of time saved, or uninterrupted error-free operation. We will describe the product honestly and handle support and refund requests under the scope above. Nothing here excludes rights or responsibilities that cannot legally be excluded.
Questions about your order, a defect, or these terms? Contact caleb@wiemansystems.com with your order ID. Do not send passwords, provider keys, or customer records.